Aon Center, 707 Wilshire Blvd #2600, Los Angeles, CA 90017, USA
Not resolved
Additional Fees
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

Booked 1st trip with Tauck Travel, very professional , took insurance as always, canceled trip for surgery involving my wife. Tauck refunded within one week.

Aon received claim August 15th with all prooer paperwork as requested. After several weeks inquired, no reply. Inquired again, they stated two to three weeks.

Checked web site it showed not even in progress. Inquired again now told they have to et with Tauck and it will now take another four weeks.

Meanwhile booked another trip and they have those funds also. Advice, use another Travel Insurance Company or another Travel Company not using Aon.

Product or Service Mentioned: Aon Travel Insurance.

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