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Aon - Dont bother!!

My flight was cancelled because of a Noreaster and Aon refused to reimburse me saying that weather related issues were not covered!?? Ummm...so why purchase travel protection? Didnt have a problem with other companies before when i had to cancel. Always got fully reimbursed. Dont waste your money on this bs company!
#1282436
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DO NOT USE!!, My husband had to cancel his portion of our cruise plans,for health reasons, I submitted a claim for reimbursement. I submitted everything they asked and then they came back with additional information that was needed. After giving me the runaround, this...
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1.0
I didn't like
  • Insurance scam
#1281122
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Purchased for a group travel trip which was cancelled by parent company; AON FIGHTING my claim to reimburse for lost plane $ that would not transfer to another trip! Every time call company get different answers; even from a supervisor that says will return calls and...
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2.1
I liked
  • Pricing affordable
  • Easy to purchase
I didn't like
  • Claims process entire experience
  • Everything about the experience
  • Claim adjustments
#1275562
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I recently cancelled a flight due to me being pregnant and being high risk and having complications. This company is giving me the run around and I provided a doctors note and now they want my doctor to fill out a attending physician's statement and give every little...
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Anonymous
Anonymous

Pregnancy is not a sickness. It's not unforeseen. And it's preventable.

I didn't like
  • Description of coverage is a scam
  • Everything about the experience
  • Claims process entire experience
#1262692
Reply to reviews
I had to cancel my cruise due to the illness of my mother. I turned in my paperwork as it is stated in the travel claim information. Although it took about a month to get resolved, they were very kind. Initially I was only refunded a portion, but when I spoke to the...
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4.6
#1261707
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Aon - RIP OFF! DO NOT USED THIS SERVICE. EVEN THOUGH IT'S ONLY

THE SERVICE IS ONLY $19 BUT IT IS A BIG RIP OFF! WHEN PURCHASING FROM EXPEDIA IT DEFAULTS TO THE SERVICE AND ADD IT TO YOUR TOTAL COST NEVER SHOWING YOUR THE GUIDELINES. NOW TRY TO GET A REFUND.....GOOD LUCK! NEVER AGAIN. I AM ALSO MAD AT EXPEDIA. MY BAD FOR NOT LOOKING AT RATING THAT TOLD THE STORY. BE AWARE!
#1257958
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My wife and I recently took her elderly mother, (81 yoa), on a trip of a lifetime for her birthday, but on our return trip home, she became very ill and could not complete the final leg of her flight back home. We did purchase trip interruption insurance through...
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1.0
I didn't like
  • Insurance scam and customer rip off
#1253765
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I submitted everything they asked and then they came back with additional information that was needed. I was laid off from my employer and of course no one knows from day to day whether you will have a job or not and I was told I had to be there for 1 year prior to in...
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I didn't like
  • Claim denied
#1253419
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Took on this insurance just in case. bought the most expensive you so be sure we would be covered. NOT THE CAST. Medical I had a UTI for 3 months showed this to James Long Okay gave him dates gave him diagnosis Gave him the treatment. WAS DENIED whats the use of having...
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I didn't like
  • Whole method of business
#1251705
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Went through Liberty Travel to book my honeymoon. Not a regular trip but my Honeymoon!!!!! Had to cancel due to personal reason which Liberty Travel representative stated was not covered by the insurance. Firstly, I never received the full explanation of the insurance...
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1.0
I didn't like
  • Needed services not provided
  • Insurance scam
#1249749
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