Customer service
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Product or Service Quality
Value for money

I don't know what problems the other posters have had with Aon, but my claim couldn't have been better. We planned a trip to Oregon 5 months in advance, and due to the length of time opted to check the box for trip insurance.

You never know, right? A week prior to our flight, my parents had to go to New York because my Uncle was terminal. Since I was going to visit my parents, I cancelled the trip to Oregon and went with the family to New York. After the returning from New York, I started the process to get the refund.

After submitting only ONE form from the Hospice, I had a check in hand for the full amount of the fight within a week!

No other paperwork, runaround or other hassles. Very professional, and a pleasant surprise during an unpleasant time.

Product or Service Mentioned: Aon Affinity Travel Insurance.

Reason of review: Good quality.

Aon Pros: Very fast processing, Excellent service.

  • Travel Insurance
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