Reading, Pennsylvania
5.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Product or Service Quality
Reliability
Staff
4 comments

was suppose to go on a 12 day cruise febr. 3re.,but had to cancel, do to my operation coming up,in febr., my dr.

wrote me a note, telling aon, no cruise, do to me getting operated on, i send all my papers in, that were required of me, and within 4 weeks i received my refund.so i have no complains about aon. i took the trip insurance out with royal carabian,they also refunded me my taxes plus excursion i paid.now the only thing im waiting on is AAA, because they owe me the rest of the money from their corporate account, since they made all the arrangements,but they are the once, that are dragging their feet.SO GO ON AND THAKE THE TRIP INS.AS LONG AS YOU DID NOT PRE EXSISTING PROBLEM, AND THE DR.

WRITES YOU A NOTE, YOU ARE OK. GOD BLESS ANNA DIEFFENBACH

Reason of review: TRIP INS. PAID FOR REFUND.

Aon Pros: Very happy costumer, Excellent service, Very fast processing.

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Anonymous
#1660312

EXACTLY......... They treat the clients just like this was written...ignorant. Plus you never know who or where the origin of the call center is.

GloomyAlbatross657
#1659631

I believe this was written by someone who works at AON

Anonymous
#1659712
@GloomyAlbatross657

No sweetie, in no way I'm affiliated with aon,why should I lie about something ,I'm very pleased with aon,and I dont get paid advertising for them.think what you must.im a happy costumer,God bless anna

Anonymous
#1680465
@GloomyAlbatross657

She is definitely an employee. I feel we should start a class action suit against AON Insurance.

Something is not right, I just got off the phone with a customer service rep. and she had no number, no email, no physical address.

I asked how she will contact the "want to be claim adjuster (Florence Hayes) which by the way is not her real name!! "