Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

Never ever buy insurance from AON! I had to reschedule my flight due to a strike call of the Canadian Post in August, which made it impossible to get my visa in time from the US Embassy.

I paid for the insurance exactly for this reason, because I knew something can come up and I wanted to be covered. Now they rejected my claim, because it's not a medical emergency or jury duty. Why don't they cover all reasonable cause that's not my fault?

This is disgusting, a worst practice when it comes to insurance agencies. I'll never ever buy anything that has something to do with AON...

Product or Service Mentioned: Aon Travel Insurance.

Reason of review: Poor customer service.

Monetary Loss: $220.

Preferred solution: Full refund.

Aon Cons: Service is very bad.

  • Travel Insurance
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