Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

Jan 2017 - I am not sure why Aon has such bad reviews because they exceeded my customer service expectations. I purchased insurance for a flight unfortunately my partner was injured and we could not make the trip.

I submitted my claim and claim form was emailed to me within a day I then mailed my claim off on a Monday and had a email by Friday letting me know I will be receiving a CHECK for my claim in 2 days. I just wanted to let others no that this is company is very much legit and they deserve better ratings.

I am so happy i purchased this insurance I was really frighten by the bad reviews when I had to actually submit my claim. I wondered if they would not give me my money but they gave me the full amount and I am very pleased

Product or Service Mentioned: Aon Travel Policy Claim.

Reason of review: Fast order processing.

Aon Pros: Excellent service, Very fast processing.

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