Product: Aon Affinity Travel Insurance Clear all filters (24 of 24 reviews match)
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1.0
Details
I filed a claim with AON Affinity in Garden City NY. I submitted my flight info, Plumbers Bill, Homeowners Insurance claim etc. The Flight claim was denied by them stating its not covered because my home was not made inhabitable by fire, flood, volcano, earthquake ot...
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Review
#1189539 Review #1189539 is a subjective opinion of poster.
Service
Aon Affinity Travel Insurance
Cons
  • Description of coverage is a scam
Reason of review
Not as described/ advertised
Loss
$268
Preferred solution
Full refund
I took out Aon travel insurance, and was assured that it was a good policy and should I become ill, I would be covered. Not so! My doctor sent a letter and they denied the claim, saying that the doctor needed to say that I was disabled. My doctor would not use the...
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Review
#1180708 Review #1180708 is a subjective opinion of poster.
Service
Aon Affinity Travel Insurance
Reason of review
Bad quality
1.0
Details
We had trip insurance from AON. I had to rush my spouse home from Europe to the US from the hospital. Unfortunately, our clothing was on the ship and had to be sent back to us. Also, we had to get a cab from Naples to Rome in order to fly back non-stop to the US. AON...
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3 comments
Anonymous
#1452864

Have to fight AON every step of the way to get monies from a claim. Not sure why we bought the insurance.

I'm looking around at other companies to buy the travel insurance from. AON isn't one that I would ever recommend.

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Review
#1173966 Review #1173966 is a subjective opinion of poster.
Service
Aon Affinity Travel Insurance
Cons
  • Purchased travel insurance and 5 months later not resolved
Reason of review
Problems with payment
Loss
$1500
Preferred solution
Full refund
Tags
  • Travel Insurance
1.0
Details
We purchased a cruise on NCL in July,2017 to travel to the Caribbean in December2017. We had just returned from a 10 day cruise vacation to Alaska with no problem. For the last several years we have cruised the week before Christmas as our gift to one another. As...
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Review
#1155036 Review #1155036 is a subjective opinion of poster.
Service
Aon Affinity Travel Insurance
Cons
  • Deceptive business practices
  • Rejected claim of long term cancer patient as not valid
Reason of review
Poor customer service
Loss
$3200
Preferred solution
Deliver product or service ordered
Tags
  • Travel Insurance
Alright it is my fault.I didn't read the fine print. I assumed travel insurance meant I paid all the extra money so if I decided to cancel the flight I would be reimbursed. I never assumed that the airline industry would be so corrupt as to allow this to happen to me....
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Review
#1131510 Review #1131510 is a subjective opinion of poster.
Service
Aon Affinity Travel Insurance
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund
1.0
Details
Planned a trip, the Banner is "Total Protection Plan" I didn't see the asterix....anyway, time to cancel, but the flights are not refundable, and the fee to rebook them cost more than the original flight itself, What's the point? so It says you can cancel the insurance...
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Review
#1105079 Review #1105079 is a subjective opinion of poster.
Service
Aon Affinity Travel Insurance
Reason of review
Return, Exchange or Cancellation Policy
Loss
$110
Preferred solution
Full refund
Tags
  • SCAMMING PEOPLE
So this is where Aon begins to come in, my wife required to be emergency air transported to Orlando FL...cost for this was $25,000.00. Aon found Med transports that would do it for $30, 500.00 which meant I would have had to come up with $5,500.00 before they could...
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Review
#1093201 Review #1093201 is a subjective opinion of poster.
Service
Aon Affinity Travel Insurance
Reason of review
Good customer service
Tags
  • Best Travel Insurance
1.0
Details
Purchased the insurance thinking that it would cover me.I got a new job and no longer able to go, come to find out the only things they cover are things most air lines will fully refund anyways. So save yourself the money and use it on something useful like toilet...
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Review
#1078517 Review #1078517 is a subjective opinion of poster.
Service
Aon Affinity Travel Insurance
Cons
  • I have yet to find a reason why anyone would need this service
  • Insurance scam
  • Entire aon claims process including aon customer service
Reason of review
Poor customer service, Bad Quality, Not as advertised
Loss
$468
Preferred solution
Full refund
Tags
  • Expedia customer care service
  • Travel Insurance
  • Terrible Customer Service
5.0
Details
I don't know what problems the other posters have had with Aon, but my claim couldn't have been better. We planned a trip to Oregon 5 months in advance, and due to the length of time opted to check the box for trip insurance. You never know, right? A week prior to our...
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Review
#1075145 Review #1075145 is a subjective opinion of poster.
Service
Aon Affinity Travel Insurance
Pros
  • Very fast processing
  • Excellent service
Reason of review
Good quality
Tags
  • Travel Insurance
1.5
Details
I had to change both flights return dates and Orbitz, American Airlines who wanted to charge me another $250.00 per ticket even though I was insured. Called AON Affinity and they are saying I don't qualify for coverage due to my medical situation. Don't buy travel...
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Review
#1015375 Review #1015375 is a subjective opinion of poster.
Service
Aon Affinity Travel Insurance
Cons
  • Run around from all 3 airline
  • Just upset aon is a rip off
Reason of review
Poor customer service
Loss
$500
Preferred solution
Deliver product or service ordered
Tags
  • Terrible Customer Service
  • Robbing people