I purchased a plane ticket and couldnt aboard the plane because my passport was expired. I know it was my fault. But i needed to aboard the plane because my grandfather passed away and it was going to be my last time to see him. I purchased the protection plan because...Read more
First, they only cover what most reputable airlines cover already. I booked a kid to tentatively come home to live with her father. This was subject court approval. The court approved, but not on the court date. The flight was cancelled with due diligence. However,...Read more
My Wife and I were trapped in St. Thomas during Hurricane Irma. We incurred additional lodging, meal, travel and flight expenses. NOTHING was covered by their "Total Protection Plan". This insurance was purchased via the Travelocity website in conjunction with our...Read more
Aon - Total protection package. my BUTT
My daughter was to go to Japan to see a friend in the Navy. His orders were changed and they’re sending him back to the states. She submitted a claim and the response was “SO SAD TOO BAD, THATS NOT COVERED! This insurance is a scam!!!!
Do not BUY from AON
April 2017 i purchased a cruise to Europe and went with Norwegian's preferred travel insurance. BIG MISTAKE. They want your entire medical history so they can deny your claim no matter what. The insurance post states COVER FOR ANY REASON is false advertising. Find another reasonable company not this one. They are scammers and will definitely be denied for any reason.
Aon - HORRIBLE
Stay away!!!! They are theifts. We purchased this travel indurance dpoke to customer service crossed all our T's and dotted our I's. They rejected our claim and stole our money and believe me we read the fineprint.
Aon - Awful Awful
Awful Awful Company! Their whole approach from the time of your first claim call is make this As difficult as possible and find a wast to deny a legitimate claim Mom I'll in hospital fully documented need to change flight Near impossible to get all the paperwork taken care and deal with the bureaucracy Stay away from this one and keep your life simple
I emailed my request for professional liability insurance x3, 2 weeks ahead of the deadline. they still have not responded, leaving me no choice but to get liability insurance with much more expensive association as the deadline for my insurance was fast approaching....Read more
I had a medical problem and my doctor filled out the proper forms and explained that after my surgery that I would not be able to go on our booked cruise because my recuperation was 6-8 weeks. Aon approved the claim. I received an email on Monday Sept. 18,2017 that...Read more
I didn't like
- Not paying your claim keep saying the check is in the mail
I paid for their insurance to travel to a film festival in Oaxaca, Mexico. The event was cancelled due to three major earthquakes that destroyed lives and cities. I provided them with a letter from the event planners explaining the dangers and how their festival...Read more
I didn't like
- Three major earthquakes in mexico were not a reason to cancel
They take your money, but I can promise you that they will never ever cover anything. We need to file a class action lawsuit against them. Small claims does not do justice. I lost my laptop and they asked me to provide them with a police report. I was no longer in...Read more
Planned a trip, the Banner is "Total Protection Plan" I didn't see the asterix.... anyway, time to cancel, but the flights are not refundable, and the fee to rebook them cost more than the original flight itself, What's the point? so It says you can cancel the...Read more
I have to appear in court but it was denied because I am not a Jury duty or eyes witness of an legal action, and I am a party of legal action therefore they denied my claim. I have sent the attachment of my Court documentation It does not matter what type court...Read more
I too purchased travel insurance for a "just in case something happens". And unfortunately "something happened". The trip was canceled for a medical reason. I contacted Aon and I was emailed a form to be signed by a physician. No problem. Not only was it completed &...Read more
I didn't like
- Representative witheld vital information
- Runaround with claim service designed to wear you down
Do you have something to say about Aon? What happened? What can we help you with?