filters
state:
Show
city:
Show
category:
Show
product:
Show
On May 23, 2017 I was forced to place a travel claim with AON for a reimbursement of a plane ticket. I was told the process would take around 3 weeks. The process was closer to 4 weeks, however, I checked in frequently to inquire as to the status of my claim. Nearly...
Read more
4.7
#1065043
Reply to reviews
I booked my flight through Expedia travel agency; I have used their service for many years. I guess they have a contract with Aon Affinity. I became ill- coughing, headache, pains in my knees, neck and back. I cancelled my flight three days before my flight departure....
Read more
1.2
#1053878
Reply to reviews
This company is telling you to buy an insurance on your flight ticket, but what they do not tell you is that the probability of you receiving a refund or satisfaction zero to none. The criteria for reimbursement are ridiculous.I will make sure to pass the word around...
Read more
1.0
I didn't like
  • Very bad
#1051774
Reply to reviews

Aon - False Inducement

Aon
#1064716
1.0
Beware!!! Do not purchase this insurance. I have legal documents requiring me to appear in court & they are refusing to approve my claim.
Comment Be the first to start a discussion
Show

Aon Travel Policy Claim Review

Aon
#1038835
1.0
Nightmare. Did not honor the insurance coverage even with a physician note. Customer service lousy and can care less. Like you owe them money attitude. Just rude.
Comment Be the first to start a discussion
Show

Aon Travel Insurance Review

Aon
#1034880
5.0
Excellent insurance ! I had to cancel a trip due to illness. I spoke with the customer service rep who told me docs to submit. I submitted on a Monday and 4 business days later I received a check in the mail for a full refund. Well worth the $48 travel insurance from orbitz. Would definitely recommend.
Comment Be the first to start a discussion
Show

Aon Travel Policy Claim Review

Aon
#1032482
5.0
A week ago I said that buying this travel insurance through Expedia was a joke and how they said they couldn't find my claim that I faxed over. I TAKE IT BACK! They Actually paid for damages to my rental vehicle. I would buy the policy again.
Comment Be the first to start a discussion
Show
Trying to help my 83 year old widowed mother-in-law obtain reimbursement from AON. Her husband's employer chose AON to administer the Health Savings Account which the employer deposits money into which she must then file claims to obtain partial reimbursement of her...
Read more
1.0
Product
#1042040
Reply to reviews
Jan 2017 - I am not sure why Aon has such bad reviews because they exceeded my customer service expectations. I purchased insurance for a flight unfortunately my partner was injured and we could not make the trip. I submitted my claim and claim form was emailed to me...
Read more
5.0
I liked
  • Excellent service
  • Very fast processing
#1041857
Reply to reviews
I could be very long winded but.... Princess Cruises endorsed or referred AON as the Travel Protection vendor. TRAVEL PROTECTION ? April 6 2017 transatlantic cruise ( repositioning) did not happen because DELTA ( Princess carrier to disembarkation port ) COULD NOT get...
Read more
1.4
#1040093
Reply to reviews
Bought insurance and never again will purchase. Its a scam
Read more
Anonymous
Lee

That's right. Its a scam. Bought insurance and never again will purchase.

1.0
#1038470
Reply to reviews
DO NOT BUY AON TAVEL INSURANCE Medical issue. Booked through expedia. Called expedia. Long time trying to get info. Then told to call airline. Medical waiver approved quite simply through Delta. Waived rebooking fee gave full credit. But expedia charges $50 for...
Read more
1.0
#1036791
Reply to reviews
Send in require documentations ( original purchase receipt and picture of damage luggage), Aontripclaim still arguing to claim on house insurance first then why do I pay for travel protection in the first place. *****Do Not purchase travel protection from this company,...
Read more
#1036510
Reply to reviews
Helle, The company that applied for an open job position changed my interview date. I had to change my return flight from May 8 to May 17, not a cancellation. One month before the flight. Expedia charged me for another 322 dollars. They said that this is an insured...
Read more
#1035818
Reply to reviews